Two-factor authentication is becoming more and more important in our increasingly digital world.  There’s nothing new about it, of course – signing into a new Apple device requires two-factor authentication (your password and a code generated in your phone), for example.

MYOB’s focus on two-factor authentication takes security to the next level.

“We’ve gone down the two-factor path to futureproof our clients and partners against threats that potentially don’t exist yet,” said MYOB’s Natalie Bloss, who’s acting as project connector on the pilot.

“While the current iteration of the process is simple, we’re anticipating a future where biometrics for instance plays a bigger part in security authentication.”

MYOB’s two-factor authentication at a glance

  • User enters their email address and password
  • A code is generated by the user’s phone
  • User enters code to login
  • Credentials can be ‘remembered’ for 30 days on each device

How does it work?

  1. You’ll sign in using your MYOB email and password as usual.
  2. You’ll be asked for a verification code, which you’ll get from an authenticator app on your phone. (You’ll download this app during the 2FA setup process)

These unique verification codes are generated in the authenticator app just for you when you sign in, so you never have to worry about losing or forgetting it.

How to set it up?

1.   Accessing the Security Centre is the first task, Sign in to the Security Centre using your MYOB account details (email and password).

  1. Click Get started.


  1. Re-enter your password.
  2. To Install an authenticator app on your smartphone. You’ll use this app to get the verification code used to sign in to your MYOB account. Either from the Applestore or Google Play.
  3. Once the authenticator app is downloaded, open the app and follow the instructions until you are prompted to scan a barcode (also known as a QR code).
  4. Use your phone’s camera to scan the QR code on the two-factor authentication setup screen.


  1. Can’t scan the QR code? You can also add your MYOB account to the authenticator by entering a code into the authenticator app. Continue to the next step.
  2. A verification code associated with your MYOB account will appear in the authenticator app on your phone (note that this code will change every 30 seconds).

You’re almost done! Continue below to learn about downloading and storing your backup codes.

  1. After setting up two-factor authentication, it’s important to download your list of backup

Backup codes can be used to sign in to your account if you’ve misplaced your phone or are otherwise unable to access the authenticator app when signing in via 2FA.

If this is your first time setting up 2FA, you’ll be asked to download them at the end of the setup process. Otherwise, you can download them at any time from the Security Centre.

For more help contact Lime Results.

The information provided here is of a general nature for Australia and should not be your only source of information.